Privacy Policy

Effective date: October 15, 2025

1. Who we are

Capital Wrappers provides professional window tinting, paint protection film, ceramic coating, color wraps, and commercial vehicle wraps in Rockville, Maryland.

Business address: 315D Howard Ave, Rockville, MD 20850, United States
Phone: +1 301 417 5977
General email: contact@capitalwrappers.com
Commercial design email: design@capitalwrappers.com

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, request a quote, or use our services.

2. Scope

This Policy applies to capitalwrappers.com and any forms, phone calls, emails, and in-shop interactions related to our services. By using our website or services you agree to the practices described here.

3. Information we collect

Information you provide directly

• Contact details such as name, email, phone number, city and vehicle model when you request quotes or book an appointment
  
• Service preferences such as tint shade, film type, wrap color, or package selection
  
• Business information for commercial and fleet wrap projects such as company name, brand assets, and design notes
  
• Testimonials, reviews, and permissions related to showcasing your vehicle images
  

 Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, visit timestamps, and referring pages
  
• Cookies and similar technologies used for website functionality, analytics, and advertising
  
  

Information from third parties

• Advertising platforms and analytics providers that help us measure campaign performance
  
• Payment and invoicing partners that process payments or financing where applicable
  

4. How we use your information

We use your information to:

• Provide quotes, schedule appointments, and deliver services you request
  
• Communicate about designs, approvals, invoices, and service updates
  
• Improve website performance, service quality, and customer support
  
• Personalize offers and measure marketing effectiveness
  
• Maintain safety, security, and legal compliance such as tint law documentation
  
• Create non-identifiable statistics to understand service demand
  

5. Legal bases for processing

For visitors in the EEA, UK, and similar regions, we process personal data under these legal bases:

• Contract, to provide requested services and quotes
  
• Legitimate interests, to improve services and prevent fraud
  
• Consent, for optional activities such as certain cookies or marketing
  
• Legal obligations, for tax, warranty, or compliance records
  

6. Cookies and tracking technologies

We use cookies to run core site features, remember preferences, and gather analytics. Advertising cookies may be used to show relevant ads and to limit repetition. You can control cookies through your browser settings. Some features may not function correctly if certain cookies are disabled.

7. Analytics and advertising

We may use analytics tools such as Google Analytics to understand site usage, and ad platforms such as Google Ads or Meta to reach interested audiences. These tools may collect information via cookies or similar technologies. Where legally required, we request your consent before setting non-essential cookies.

8. Payment processing

If you pay in shop or via invoice, limited billing details are collected and processed by our payment partners. We do not store full payment card numbers on our servers. Payment processors handle your information under their own privacy policies.

9. How we share information

We do not sell personal information in the traditional sense. We may share information with:

• Service providers under contract such as hosting, analytics, ad platforms, payment processing, and print vendors for commercial wraps
  
• Design and production partners strictly for project fulfillment
  
• Authorities or advisors where required by law, or to protect our rights, safety, customers, or the public
  
• Successors in a business transaction such as a merger or asset transfer, subject to this Policy
  

10. Vehicle photos and portfolio use

We take pride in our workmanship and may photograph vehicles for quality control, warranty documentation, and portfolio use. We avoid showing license plates or other personal identifiers where possible. If you prefer that we do not use your vehicle images for marketing or social media, email contact@capitalwrappers.com with your request and project date.

11. Data retention

We keep personal information for as long as needed to provide services, maintain records, resolve disputes, and meet legal obligations. Retention periods vary by data type and regulatory requirements.

12. Your privacy choices and rights

Depending on your location you may have rights to:

• Access and receive a copy of your personal information
  
• Correct inaccuracies
  
• Delete information, subject to legal exceptions
  
• Object to or restrict certain processing
  
• Opt out of marketing communications at any time
  
• Opt out of sale or sharing for targeted advertising where state law defines these terms
  

How to exercise: email contact@capitalwrappers.com with your request. We may verify your identity before acting. Authorized agents may submit requests where permitted by law with valid proof of authorization.

13. Do Not Track and targeted ads

Browsers may send Do Not Track signals. Our site behavior may not change in response to these signals. For interest-based ads, you can opt out through your browser’s ad preferences, your social media settings, and industry pages such as the NAI or DAA where available.

14. Children’s privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

15. Data security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100 percent secure. We encourage you to contact us if you believe your data has been compromised.

16. International transfers

If you access our site from outside the United States, your information may be processed in the United States where data protection laws may differ from your country.

17. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review the privacy policies of any external sites you visit.

18. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will have a new Effective Date. Material changes will be highlighted on this page.

19. Contact us

Questions about this Policy or your data rights:
Capital Wrappers
315D Howard Ave, Rockville, MD 20850
+1 301 417 5977
contact@capitalwrappers.com
For commercial wrap design requests or asset transfers: design@capitalwrappers.com